This list of frequently asked questions (FAQs) has been put together to help you decide whether you want to use my services. If your question isn’t answered, please contact me.
Pricing & Payment
Your prices are in £ (GBP). Does that mean you only work with customers in the UK?
It doesn’t matter whether you are in Manchester or Madrid, Birmingham or Bangkok; I can still set up your website for you. I quote prices in GBP because I’m registered in the UK for tax and insurance and most of my customers are from the UK.
How do I pay you?
I accept payment via PayPal or by direct bank transfer.
Do I have to pay all of the money upfront?
No. Once we’ve reached a mutual agreement to go ahead with the work I will ask for a deposit to begin the process. For example, if you would like me to design your website, I will ask for a £50 deposit in advance. This deposit covers the registration of the domain name and hosting and allows me to begin work. I only ask for the balance of the payment when the website is finished and you are happy with it.
Why are your rates lower than other design companies and marketing agencies?
I’m freelance and location-independent which is a fancy way of saying I have no big overheads and can work from just about anywhere with an internet connection. I don’t have a large advertising or marketing budget and I don’t have to pay staff wages. My prices are low, but that doesn’t mean I compromise on quality. My name is my reputation and I can’t afford to produce work that my clients aren’t happy with.
Social Media and Marketing
I want a Facebook/Instagram/Twitter page for my small business. Can you set one up for me?
I will be happy to take care of that for you. Please contact me for a quote.
We’re looking for somebody to write for our travel magazine. What experience do you have?
I’ve travelled extensively in Europe, Australia, New Zealand and South-East Asia and now specialise in writing about my adopted homeland, Thailand. I write the Thailand travel guide, thaizer.com, and also own a small network of travel sites with a focus on the luxury market.
I’ve previously worked as a stand-up comedian on the London comedy circuit which in turn led me into writing full-time. My début novel, Happy Days & Sundays is currently being adapted for re-release in e-book format. Away from fiction and comedy, projects I’m currently working on include e-book city travel guides for Bangkok and Chiang Mai.